Do Your Due Diligence When Searching for the Right HVAC Company

January 9, 2024
hire the right hvac company

When your HVAC system is working as expected, you probably don’t think too much about who to bring in to fix the system should it need repairs.

But if you’re a new homeowner or new to the area, waiting until your HVAC system breaks isn’t always the best time to find a reliable and reputable company.

Your Detroit heating experts at C & C Heating & Air Conditioning want to help you choose the right company to meet your needs before they become urgent.

Get Referrals

The first place most people should start is by asking their friends and family for referrals. If your parents have used a company for their own HVAC maintenance and repairs for several years, this might be a great place to start.

But that won’t always work if you live in a different city from your family. If you’re new to the area, you can always ask a coworker or do some research online and read the reviews.

It’s human nature to complain when something has gone wrong. But people don’t always comment when everything has gone well. If you find positive reviews about a company, chances are they have “wowed” the customer enough to post a review about that HVAC company’s attributes.

Do Your Research

Before hiring any HVAC technician, ensure they have all the local licensing, certifications and insurance required by your city or state to offer HVAC services.

Many “one-truck Johnnys” may have the skills, but without the correct licensing and insurance, you’re not protected if the work isn’t done properly. Imagine if the HVAC technician working in your house isn’t protected by company insurance and is injured on the job. This could haunt you if the tech sues your homeowner’s insurance for compensation.

So, check with your state’s commerce department or with the North American Technician Excellence (NATE) certification program to see if your HVAC team is on the up and up.

Ask Questions

Don’t be afraid to ask for more information on the work to be done. It’s your home and your equipment. You deserve a complete explanation of what needs to be done and how it will be done.

You should also ask if there are any special offers or rebates on the equipment. Sometimes your state or even the federal government offers rebates or tax incentives to help homeowners install energy-efficient HVAC systems.

Get Written Estimates

Finally, get everything in writing. If you’re working through a list of potential HVAC contractors, it helps if you have quotes to compare. And be sure to consider more than just the cost. You may be able to find a cheaper furnace, but if it’s not more energy-efficient, it might not be worth the price difference.

C & C has provided the residents of southeastern Michigan with superb heating and cooling service since 1948, and we’re still family-owned and operated.

Our technicians are NATE certified, highly trained and qualified and undergo annual background checks and ongoing training. If you’re looking for reliable and committed experts in HVAC installation and service, call C & C at (586) 439-3319 or contact us online to schedule an appointment.

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