Is a Maintenance Contract for My New System Worth It?
If the time has come for you to purchase a new system for your home, the option of getting a maintenance contract is likely to come up. If you are wondering if doing so is worth it, let’s go over exactly what a maintenance contract is and the reasons why you might want to consider having one.
What Is a Maintenance Contract?
A maintenance contract, put simply, is an agreement with an HVAC professional for the regular maintenance of a home’s HVAC systems. This agreement, in essence, puts the services of the technician on call for repairs, emergency services, and routine maintenance. A maintenance contract gives the homeowner a different approach to managing their HVAC system. Instead of needing to go through the process of seeking out the service person’s help from scratch when it is needed, the service person is basically on standby. It also means that the service person will come on their own to routinely inspect the system on agreed-upon dates throughout the year.
What Are the Reasons for Getting a Maintenance Contract?
Avoiding the Void
If you have a maintenance contract in place, there is no concern about accidentally violating the manufacturer warranty of your new system. Warranties can be violated by a system being neglected, but by having a professional already scheduled to do routine maintenance on your system, this issue is completely avoided. You can also void a warranty by trying to DIY a repair. Having a maintenance person on call bypasses the need for you to try to go about a repair on your own, thereby keeping your warranty intact.
Peace of Mind
Have you ever noticed that things generally do not break down when it is a convenient time to do so? It is usually at the most inopportune times. Having a maintenance contract eliminates the stress of having to try to find a service person in the middle of the night should you have a problem with your system, thereby giving you peace of mind.
An HVAC company that knows that you deal with them exclusively is likely to give you better deals on repairs and parts. You can also expect to receive valuable free services. Also, when you get emergency services after hours from an HVAC company, you are likely to pay far more than from one that has a maintenance contract with you. With a maintenance contract, you can expect to save as much as 30% a year, along with not having to pay overtime charges when the need arises for after-hours emergency services.
Also, as systems age, they are less optimal at heating and cooling. They also, invariably, wind up using more energy. This comes from wear and tear on the system. Routine maintenance and inspections can slow down wear and tear a great deal. This keeps your system running at greater efficiency for longer, keeping your utility bill low.
You can count on having fewer breakdowns with a maintenance contract because most of these occur as a result of untimely and faulty maintenance. When you have a contract that includes routine maintenance, issues are usually found early on before they become big problems.
Homeowners with maintenance contracts typically get easier access to replacement parts that are available in limited quantities.
When you have a maintenance contract, the service person gets to know the ins and outs of your personal system by seeing it regularly. They get to know its layout as well as where most problems occur with it. This cuts down on the chance that your HVAC system will see extended problems, and the issues that do come up will likely be resolved quicker than with someone who is seeing your equipment for the first time.
Your service person knowing the ins and outs of your system and how you use it also means that they are ideally equipped to give you the right advice on what solutions will best meet your personal needs.
Priority HVAC Service
At certain parts of the year, such as the winter and summer, more people need service on their HVAC. Customers who have maintenance contracts get priority over those that do not. This means that if your system breaks down in the middle of the summer, you will not have to wait as long to get the problem resolved if services are in high demand.
While the HVAC company that you get service from should always give you exemplary service, HVAC service companies are likely to put extra care into making sure that they go that extra mile to meet the needs of the customers that they have maintenance contracts with. This is because they know that with a maintenance contract, that is income that they can count on yearly, and if a maintenance contract customer is not happy, they are not likely to renew their contract.
Time can get away from us, and it can be easy to forget to schedule the routine maintenance of your system. With a maintenance contract, you automatically get reminders about your appointments so that you can mark your calendar.
One fantastic benefit of having a maintenance contract is that you are guaranteed that repairs are fixed right or they are free.
Speak to Us About a Maintenance Contract for Your New System
As you can see, if you are planning on buying a new system, there are many reasons to go with a maintenance contract. If you are in Detroit, MI, or the surrounding area, we at C & C Heating & Air Conditioning would love to help you find the right system for your home and set you up with a maintenance contract that is right for you. With over 60 years of providing heating and cooling services to the community, our team has been recognized as being the first choice for many customers in the Detroit area. Our company has a stellar, longtime reputation as a trusted indoor comfort provider.
We feel that what first separates us from the competition is the customer service that we provide. Our friendly customer service people will happily answer any questions you may have, schedule services, and guide you through any process. Part of the customer service that we offer is upfront pricing. There is a flat diagnostic fee, no matter how complicated an issue is or the length of time it takes to identify it. Once the problem is found, a registered technician details the options available while providing straightforward pricing without any hidden fees. Once a technician comes to your home, they are equipped with a fully stocked truck that carries over 1,000 parts. This means that they are ready to tackle just about any issue that could feasibly come up, which saves our customers a great deal of time and money. That means whether it is heating or cooling, installation, repair, or maintenance, our technician can likely get it done right then and there. If you want to see why so many customers in Detroit trust us with all of their heating and cooling needs, give C & C Heating & Air Conditioning a call today.